Key Account Management Training

Key accounts deserve more than just good service—they require strategic partnership. Halifax Consulting’s Key Account Management Training helps your teams transition from reactive sellers to proactive business partners. Backed by decades of expertise and global best practices, this program helps you secure long-term, profitable relationships with your top accounts.

Move from Account Executive to strategic Key Account Manager
Build and implement robust key account plans (PIRAT® Method)
Master internal alignment and stakeholder engagement
Drive complex deal pre-sales leadership (PAC$® Method)
Enhance influence, negotiation, and C-level communication

Our training is delivered in a blended learning journey designed for long-lasting impact:

• Preparatory meetings to tailor content to your business and key clients
• Kick-off session to build momentum and leadership buy-in
• eLearning modules for foundational knowledge at your pace
• Live collective workshops (in-person or online) for peer learning and practice
• 1:1 personalized roleplays and coaching based on your real accounts

All powered by the PIRAT® strategic account plan, seamlessly integrated with Salesforce (e-PIRAT).

• Sales Directors wanting to elevate their KAM teams
• CEOs driving growth through key clients
• APAC organizations looking for global standards with local adaptation

Faqs - Key Account Management Training

1. What is Halifax Consulting’s Key Account Management Training?

Key Account Management Training is a blended learning program powered by the PIRAT Method®, designed to help sales teams manage strategic clients, strengthen loyalty and drive long-term growth through structured account planning and leadership alignment.

2. Who should attend the Key Account Management Training?

Key Account Management Training is ideal for Key Account Managers, Sales Directors and business leaders managing strategic clients across Asia who want to build trusted partnerships and boost account profitability.

3. How does this training improve client relationships?

Key Account Management Training transforms sellers into proactive advisors. Participants learn to engage decision-makers strategically, co-create value with clients and align internal teams to deliver stronger, more sustainable partnerships.

4. What makes Halifax’s KAM Training different?

It combines global best practices with local adaptation. Using the PIRAT® and PAC$® methods, participants master strategic planning, C-level communication, and complex deal leadership for real-world business impact.

5. How is the KAM Training delivered?

Through a blended journey: tailored kick-off sessions, eLearning modules, live workshops and personalised coaching. This ensures both strategic understanding and practical application with your real key accounts.

6. Can the KAM Training be customised to our company?

Yes. Halifax Consulting co-designs content based on your industry, client portfolio and strategic objectives to ensure every exercise and tool directly fits your business context.

7. What results can organisations expect from this program?

Companies experience stronger key client retention, higher profitability and greater internal collaboration. Teams gain confidence, strategic clarity and a structured approach to managing complex client relationships.

8. Is the PIRAT Method® integrated with CRM systems like Salesforce?

Yes. The PIRAT® account planning tool integrates seamlessly with Salesforce (e-PIRAT), helping your teams plan, track, and manage strategic accounts efficiently and collaboratively.